H-E-B Grocery Store Retail Customer Experience

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This retail customer experience video audit and analysis takes you inside H-E-B, named The Best Grocery Store in America by Epicurious Magazine and #2 retailer in the Temkin Group’s 2016 Experience Ratings (beating out Amazon and Chick-fil-A). A Brand Experience Brief by Denise Lee Yohn.
More brand experience brief videos on new and interesting retail and restaurant concepts:
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